At Night Sex Toy, your satisfaction and pleasure are our top priority. We make sure every product is delivered with care, quality, and complete privacy. If something isn’t right with your order, we’ll make it right.
7-Day Return & Replacement
You can request a return or replacement within 7 days of delivery if:
The product arrived damaged
The product is defective or not working as described
You received the wrong item
Eligibility Conditions
Because of hygiene and health reasons, used or opened products cannot be returned.
Products must be unused, in their original packaging, with all tags intact.
The only exceptions are items that arrive damaged, defective, or incorrect, which must be reported within 7 days of delivery.
Once your request is approved, you can choose between a replacement or a refund.
How to Request a Return
Contact our customer support team within 7 days of delivery.
Share your order number and tell us whether the product is damaged, defective, or the wrong item.
Our team will review your request and let you know if it is approved.
Refund Process
Approved refunds are initiated within 5-7 business days.
Prepaid orders: the refund goes back to your original payment method.
Cash on Delivery (COD) orders: the refund is processed via bank transfer or wallet credit.
Your Privacy Matters
Every return request is handled discreetly. We value your trust and are committed to a hassle-free resolution for all valid requests.
